Revocation and Obligation to return the Goods

In conformity with §§ 312b ff BGB every consumer has the right to return the goods within a period of 30 days (1 month) after delivery. The consumer is not required to give reasons for rescinding the contract.

Please inform us beforehand by E-Mail, telephone or fax, should you wish to return the goods.

The right of revocation excludes newspapers, magazines and illustrations (e.g. Adviser, Patterns) (§ 312d Abs.4 BGB).

In the event of effective revocation the consumer shall bear the costs of the return, if the delivered goods are as ordered and the value of the returned products does not exceed 40,00 Euro (§ 357 II BGB).

In case of a higher value we shall bear the costs for the return by post (insured mail only!). We shall reimburse your expenses against proof of postal charges (a copy of the postal-receipt will be sufficient). Post-free or C.O.D.-parcels will be refused! In the event of a parcel being returned, keep the postal receipt as a proof for the dispatch.

Please return to following address:

Angela Meier
-Baerenbaude-
Am Duerenberg 7

D-53567 Buchholz (Westerwald)
Germany

E-Mail:  a.meier@baerenbaude.de

In the event of effective revocation, the services received by either party shall be returned and any benefits that may have been accrued shall be released. If the consumer is unable to return the received goods either in total or in part or only in deteriorated condition, the consumer shall indemnify us for the loss in value, if applicable. This shall not apply in the event that the deterioration of the surrendered goods is due to the inspection of the goods – as it would have been possible in a shop. The consumer may, moreover, avoid such liability of indemnification if he refrains from using the goods as if he owned them and further refrains from any action that would diminish the value of the goods.

The following goods are excluded from revocation/return:

Goods, which have been specially made or manufactured for you or were ordered just for you (see § 312d Abs.4, Satz 1 BGB), cuttings of fabric, special orders of articles which are not available from the usual assortment of the "Baerenbaude" stock as well as books, newspapers, magazines, illustrations, handicraft-sets, patterns and special-offer posts.